FAQs

Please check the product description for the estimated shipping timeline. If your order contains multiple items, we will consider the maximum shipping timeline and dispatch your order accordingly. 😊

Don’t worry! We’re on it and plan to have it delivered to you before December 25th! 🎁

Unfortunately, we’re not shipping internationally at the moment. We hope to offer this in the future! 🌍

You should have received an update via email on Saturday. (Just in case, please check your spam folder too!) 📧

If your order hasn’t shipped yet, we can still make changes! Just let us know as soon as possible. Once it’s shipped, though, we won’t be able to make any changes to your order. 🚚

Your sticker book will be delivered before the New year's

You can contact us on:

Email: hello@aliciasouza.com
Timing: 10:00 AM to 6.30 PM

If your query doesn’t fit any of the above, don’t worry—we’ve got you covered and will get back to you as soon as we can!

Thanks a ton for your patience and understanding ❤

Contact us

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Oh my, our inbox is overflowing right now! We’re doing our very best to reply to everyone within 48 hours. Thank you so much for your patience—it means the world to us!

You can easily track your order! Just click and pop in your details to see its journey.