Frequently Asked Questions

Please check the product description for the estimated shipping timeline. If your order contains multiple items, the shipping timeline of the item with the longest timeline will apply to the entire order. 😊
Yes, we are shipping internationally!!! 🌍
If your order hasn't shipped yet, we can still make changes! Just let us know as soon as possible. Once it's shipped, though, we won't be able to make any changes to your order. 🚚
No worries, we've got you covered! We're on it and your custom keychain will be shipped out by the 2nd week of January. (This is for exclusive launch orders only, of course! 😉)
Important: If you placed an order in December, please note that your order isn't eligible for the paintbook and keychain, as these were exclusive freebies for our launch period.
Please allow 24-48 working hours for it to show further updates. 📦